FAQ – Frequently Asked Questions
Quick answers on Resin Mill systems, ordering, warranty and working with professionals. For product-specific questions, see the detailed pages below.
Questions by product
Resin Bound Driveways
Durability, cost, weeds, drainage and upkeep.
Resin Bonded
Uses, base, aggregates and repair.
Rubber Crumb
Installation, binder, cleaning and frost.
Rubber Mulch
Uses, specifications and top-ups.
For homeowners
Which system suits my project?
It depends on the use and the base. Resin bound suits driveways, terraces and paths, and rubber surfaces suit playgrounds and sports areas. See our sectors or request a quote for advice.
Can I see samples before I decide?
Yes. Order samples to see the colour and texture in your own space.
How do I get a quote?
Fill in the quote form with the size and use of the surface. The cost depends on the area, the base and the system.
Can I install it myself, or do I need an installer?
For the best result and the full warranty we recommend a trained installer.
Can I see how my driveway would look?
Yes, the driveway visualiser previews colours on a photo of your driveway.
For professionals (B2B)
Who can become a B2B customer?
Installers, contractors, showrooms, shops and wholesalers of garden and building materials working on driveways, terraces and decorative paving.
How do I get started?
Register on the B2B portal. Once approved you get trade prices and partner benefits. See what's included on our B2B page.
Do you offer training?
Yes, hands-on training for new and experienced installers. See the training programme.
Do you help plan a project?
Yes: advice on the base and material choice, quantities by area and traffic load, technical sheets and work instructions, and personal support on larger jobs or your first installation.
Warranty & maintenance
Didn't find an answer?
What warranty do you give?
It depends on the product and application, and covers durability, permeability, UV resistance and adhesion to the base, among others.
How long does a resin bound surface last?
Correctly installed, it stays structurally sound for many years, even under heavy use.
Is the warranty valid without recoating?
Yes, as long as the surface is properly maintained. Recoating is recommended but not required. See maintenance.
When is damage covered?
When the product was installed according to our instructions and the problem is caused by a material or manufacturing defect. Damage from misuse or extreme external factors isn't covered. For any question, contact us.